RESEARCH
Spoke with in-store associates regarding current procedures and any pain points.
EVALUATE
Ensure the quality of the design was carried through the visual design, front-end development and project release.
Mobile Point-of-Sale
Migrated and updated the functionality from a legacy point-of-sale DOS register to a web based point-of-sale mobile device.
Involved throughout the evolution from a application based on a consumer facing design to a application based on an associate facing design.
Initially, the development included two versions, an all inclusive tablet based application with an opposing lite handheld version. Later, development transitioned to a single responsive design.
Became the Lead Architect / Designer as well as a subject matter expert.
Documentation is used by:
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Business Stakeholders (internal / external): Responsible for ensure the solution meets the requirements provided
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Visual Designers: Responsible for creating the design and layout of the experience
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Copywriters: Responsible for ensuring the voice is communicated accurately and copy is grammatically correct
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Developers (FED / ENG): Responsible for bringing the solution to life
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QA: Responsible for ensuring developers have accurately implemented the solution based on the provided design
Various strategies and tools were used to explore ways to meet each user's documentation needs while still working in a lean / agile process.
DESIGN
WIREFRAMES & PROTOTYPING SEE MORE >
UX PROCESS
MY TASKS
NO USER WOULD EVER DO THAT
User testing was done to gain feedback from end user's to validate designs and to settle disputes with stakeholders when necessary. User testing was completed with prototypes utilizing established application standards and designs.